Tesla to launch a "virtual queuing" pilot program in second quarter of 2025
globalchinaev
• a day ago
On February 20, Tesla announced a new initiative aimed at addressing congestion and queue-jumping issues at its Supercharger stations.
Tesla plans to introduce a "queueing system" feature at some Supercharger stations to optimize charging order and enhance user experience.
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In some densely populated areas, Tesla Supercharger stations often experience congestion, leading to long waiting times for electric vehicles.
Additionally, queue-jumping issues frequently cause disputes and conflicts among drivers, especially when there is disagreement about the order of arrival.
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Queue-jumping also occurs occasionally, further exacerbating the chaotic situation at the charging stations.
To effectively address this issue, Tesla has decided to launch a "virtual queue pilot" program at some Supercharger stations starting in the second quarter.
This project aims to establish clear charging orders through a virtual queue system, thereby eliminating the inconvenience caused by queuing and queue-jumping.
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Tesla stated that the goal of this project is to improve the customer experience in approximately 1% of charging wait times.
If the pilot project receives positive feedback, it is expected to be expanded more widely within the year.
To effectively address this issue, Tesla has decided to launch a "virtual queueing” pilot program at some Supercharger stations starting in the second quarter.
Advertisement – Continue scrolling for more
This project aims to establish clear charging orders through a virtual queue system, thereby eliminating the inconvenience caused by queuing and queue-jumping.
Tesla stated that the goal of this project is to improve the customer experience in approximately 1% of charging wait times.
If the pilot project receives positive feedback, it is expected to be expanded more widely within the year.